Ma was born in Hangzhou, Zhejiang Province, China. His parents were traditional musician-storytellers. At an early age, Ma developed a desire to learn English, so he rode his bicycle each morning to a nearby hotel to converse with foreigners. He would guide them around the city for free to practice and improve his English.[5] He did this for nine years. He became pen pals with one of these foreigners, and she nicknamed him "Jack", because his real Chinese name was too difficult to pronounce.
Ma applied for 30 different jobs and got rejected. " I went for a job with the police; they said, 'you're no good,'" Ma told Rose. "I even went to KFC when it came to my city. Twenty-four people went for the job. Twenty-three were accepted. I was the only guy ..."[8]
In 1994, Ma heard about the Internet. In early 1995, he went to the US and with his friends' help he got introduced to the Internet. During his first encounter he searched the word "beer". Although he found information related to beer from many countries, he was surprised to find none from China. Further, he tried to search for general information about China and again was surprised to find none. So he and his friend created an "ugly" website related to China.[9] Within five hours of creating the website he had received emails from some Chinese wishing to know about him. This is when Ma realized that the Internet had something great to offer. In April 1995, Ma, his wife and a friend collected $20,000 and started an Internet company. Their company was dedicated to creating websites for companies. He named their company "China Yellow Pages." Within three years, his company had made 5,000,000 Chinese Yuan which was equivalent to US$800,000.
Ma began building websites for Chinese companies with the help of friends in the US. He has said that "the day we got connected to the Web, I invited friends and TV people over to my house," and on a very slow dial-up connection, "we waited three and a half hours and got half a page.... We drank, watched TV and played cards, waiting. But I was so proud. I proved (to my house guests that) the Internet existed."[10] (At a conference in 2010, Ma revealed that he has never actually written a line of code nor made one sale to a customer. He acquired a computer for the first time at the age of 33.[4])
From 1998 to 1999, Ma headed an information technology company established by the China International Electronic Commerce Center, a department of the Ministry of Foreign Trade and Economic Cooperation. In 1999, he quit and returned to Hangzhou with his team to found Alibaba, a China-based business-to-business marketplace site. in his apartment with a group of 17 friends.[11] He started a new round of venture development with 500,000 yuan. Alibaba serves more than 79 million members from more than 240 countries and territories.[citation needed]
In October 1999 and January 2000, Alibaba twice won a total of a $25 million international venture capital investment. The program was expected to improve the domestic e-commerce market and perfect an e-commerce platform for Chinese enterprises, especially small and medium-sized enterprises (SMEs), to address World Trade Organization (WTO) challenges. Ma wanted to improve the global e-commerce system and from 2003 he founded Taobao Marketplace, Alipay, Ali Mama and Lynx. After the rapid rise of Taobao, eBay offered to purchase the company. However, Ma rejected their offer, instead garnering support from Yahoo co-founder Jerry Yang with a $1 billion investment.
In September 2014 it was reported Alibaba was raising over $25 billion in an initial public offering (IPO) on the New York Stock Exchange. Alibaba became one of the most valuable tech companies in the world after raising $25 billion, the largest initial public offering in US financial history. Ma now serves as executive chairman of Alibaba Group, which is a holding company with nine major subsidiaries: Alibaba.com, Taobao Marketplace, Tmall, eTao, Alibaba Cloud Computing, Juhuasuan, 1688.com, AliExpress.com and Alipay.
In November 2012, Alibaba's online transaction volume exceeded one trillion yuan. Ma was thus labeled "trillion Hou", meaning literally "Trillion Yuan Marquis" in Chinese.[citation needed]
Ma has often been invited to lecture at universities such as the Wharton School at the University of Pennsylvania,Massachusetts Institute of Technology, Harvard University, and Peking University.
In 2007, in response to worldwide criticism of the practice of killing sharks for their fins, Ma announced that he and his family had "sworn off shark fin soup now and forever." Ma has stated that moment created a newfound interest in environmentalism that would shape his future ethos. In January 2009, Alibaba Group revised its listing policy and banned the sale of shark fin products on all of its e-commerce platforms.
At the Alibaba.com annual shareholders meeting in May 2009, Ma encouraged those in attendance to take action by starting businesses to cope with the economic downturn rather than waiting for government or business to help them. He reminded everyone that the great fortunes of the world were made by people who saw opportunities that others didn't, and he noted that the aftermath of the recent global recession would be no different in terms of exposing new ways of doing business.
At the annual general meeting of shareholders for Alibaba.com in May 2010, Ma announced Alibaba Group would begin in 2010 to earmark 0.3% of annual revenue to environmental protection, particularly on water and air quality improvement projects. Of the future of Alibaba, he has said that "our challenge is to help more people to make healthy money, 'sustainable money,' money that is not only good for themselves but also good for the society. That's the transformation we are aiming to make."[
In 2015 Ma made his first purchase of conservation land outside China when he bought a 28,100-acre property named Brandon Park in Paul Smiths, New York, in Adirondack Park for $23 million.
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